Director of Product Management
Jim has been with the company since 2007 and is the director of product management for aging solutions in Mediware’s Human and Social Services group. His responsibilities include product management of Mediware’s Social Assistance Management System (SAMS), Provider Direct, the Mediware Customer Portal, Mobile Assessments, the SAMS Application Program Interface (API), SAMScan, and Caregiver Direct. In addition, Jim’s team
manages Mediware’s Government Reporting Solutions, including the NAPIS SRT, the Ombudsman Reporting Tool, CDA Reporter, and NYSOFA Reporter. He also plays a lead role in product documentation and training development.