Collecting a patient's outstanding balance is not an easy task. A written collection policy is the basis of your credit policy. It should outline the company's procedures on a variety of topics -- from what information to collect from a patient upfront and how much credit to extend a patient. We will help guide you through setting up your policy which will establish the collection culture of your organization. We will show you how, by using our patient pay workflow, to start defining who will complete which tasks and formalizing your collection process.