Senior Policy Advisor for Corporation for Supportive Housing (CSH)
former Deputy Assistant Secretary for Special Needs at the U.S. Department of Housing and Urban Development
Data with Purpose: Connecting Health and Social Issues to Help Communities Thrive
Health and social issues are deeply interconnected. Human services professionals know that a person’s presenting condition — whether it’s homelessness, addiction, or a health issue — is rarely a singular need with a singular solution. To find solutions that help individuals thrive, we need system-level thinking and planning, as well as innovation at every level of service. This kind of collaboration at scale requires intelligent, actionable data gathered from multiple sources. In this session, we will explore creative, multidisciplinary approaches to problem solving that can improve care across virtually any service setting.
President and Chief Experience Officer of Integrated Loyalty Systems
Creating Patient Loyalty by Providing Exceptional Patient Experiences
Patients today say they want to be treated as individuals and not just identified by their acuity or clinical ID number. They tell us that exceptional experiences occur when we consistently meet their expectations on what we provide (the clinical care side) while exceeding their expectations on how we provide it (the service side). In the highly competitive health care marketplace, patient experience is a top driver of patient loyalty and marketshare.
Ending Community Homelessness Coalition (ECHO)
Ann Howard is the first Executive Director of the Ending Community Homelessness Coalition (ECHO) in Austin, Travis County; she has held the position since October of 2011 and now employs 28 people leading Austin’s effort to end homelessness. After 1 year of Ann's leadership, the Texas Homeless Network named ECHO the Outstanding Coalition in the State. Ann is an alumnus of the University of Texas, with a JD from the School of Law, and an MPA from the LBJ School of Public Affairs. Her first job was legal counsel to the US Senate Judiciary Committee chaired by Joseph Biden and she enjoyed representing teenagers in the juvenile court from time to time
Associate Executive Director
AARC, Advocacy and Government Affairs
Anne Marie Hummel is a health care expert with 31 years of experience in a variety of Federal Government positions, including twenty years of experience in the Medicare program managing day-to-day regulatory activities, directing the national Medicare coverage process, implementing policies impacting Medicare Part B services and practitioners, and providing outreach and educational materials to over 40 million beneficiaries. Since 2008, she has served as the Executive Director of AARC. She reviews and analyzes federal and state legislative and regulatory initiatives impacted respiratory therapists and their patients. She also helps develop policy specifications for AARC's legislative initiatives. She represents AARC on the American Medical Association's Advisory Committee.
Lead Clinical Consultant – Rehabilitation Solutions
TJ Recinella is the Lead Cinical Consultant at Mediware. Prior to working at Mediware, TJ worked at Vanderbilt Medical Center, and Georgia Southern University prior to his time in Nashville. He is a former certified Athletic Trainer, having worked with collegiate and high school athletes. He earned a Bachelor of Arts in Athletic Training/Sports Medicine from Capital University in Columbus, Ohio, and a Master of Arts in Kenesiology from San Jose State University in San Jose, CA
Vice President of Health Information Policy
National Home Infusion Association
Bill Noyes is Vice President of Health Information Policy for the National Home Infusion Association (NHIA), where he focuses on reimbursement and regulatory issues that affect providers’ ability to do business and collect payment for their services. He serves as the NHIA staff liaison to the Medicare Contractor Advisory Committee, which advocates for NHIA members on Medicare Part B contractors issues, and the Payer Advocacy and Relations Committee, which advocates on reimbursement and coverage issues with private and government payers. Prior to joining NHIA, Noyes spent 20 years working for a regional home infusion provider with a focus on operations and financ
Wellness Works Management Partners
Brandon Seigel is the President of Wellness Works Management Partners. Seigel brings over fifteen years of executive leadership experience. Throughout his storied career, Seigel has empowered entrepreneurs throughout the United States to streamline operations, build winning teams, implement effective business models, and ultimately transform new ventures for optimum success. Seigel has been supporting private practice owners with an emphasis in the occupational, physical, and speech therapy industries since 2008. In addition to consulting all over the world, Seigel is a frequent guest lecturer and keynote speaker throughout the United States inclusive but not limited to the following association conferences APTA CSM, AOTA, OTAC, CSHA, CPTA,TSHA, etc. Seigel’s passion and drive stem from his goal to support health care providers and clinicians in unlocking their freedom from their own success and ultimately empowering the “American Dream.” Through supporting Private Practice owners in optimizing clinical outcomes, streamlining workflow solutions, and implementing leading innovation strategies, Seigel’ has transformed private practices throughout the world.
Senior Business Systems Analyst, Executive Office of Health & Human Services
Commonwealth of Massachusetts
Brendan Carroll has more than 12 years of experience with the Commonwealth of Massachusetts, serving in various IT roles for both the Health & Human Services and MassIT organizations. Currently, Brendan serves as the Senior Business Systems Analyst for the Executive Office of Health and Human Services in Boston, MA. Early in his career with the Commonwealth, Brendan played a crucial role in the statewide implementations of both the SAMS and Harmony for APS products. While he continues to work with the SAMS suite of products, Brendan now focuses most of his time working with the Adult Protective Services Program and Agency Management to continuously improve the Harmony for APS application to meet the changing programmatic requirements. In his spare time, he enjoys family time with his wife and two sons.
Director of Strategic Solutions
LexisNexis Health Care
Brian Eidex is an accomplished leader with 20 years of experience in product management, sales and software development. With decades of experience at organizations such as Arthur Andersen and McKesson, Brian has deep pharmacy industry knowledge, software and technology expertise. At LexisNexis Mr. Eidex helps retail pharmacy and pharmacy benefit manager organizations address compliance, patient engagement, fraud risk and data management needs through data intelligence and analytics solutions. Brian holds a BBA and MS from Georgia State University.
Industry Compliance Officer
Bio coming soon!
Director of Respiratory, Pulmonary and Sleep
Jamaica Hospital Medical Center
Bio coming soon!
Director of Corporate Outreach
Vital Care Home Infusion Services
Chris Newlin, PharmD, MBA is the Director of Corporate Outreach with Vital Care Inc., a national home infusion pharmacy franchise organization. Chris leads a team responsible for developing value-based programs and resources for pharmacy franchisees with the goal of implementing and advancing strong home infusion pharmacy services. These resources address topics related to pharmacy operations support, clinical pharmacy services, infusion nursing services, quality assurance programs and regulatory standards. Prior to his current role as the Director of Corporate Outreach with Vital Care Inc., Chris served as Project Manager and Residency Program Director. He currently is a member of the Clinical, Nutrition, Quality Assurance, and Payer Criteria teams at Vital Care, Inc. Chriscompleted his PGY-1 Pharmacy Practice Residency with Huntsville Hospital, where he managed patients receiving parenteral nutrition, enteral nutrition, anti-infective therapy, IV cardiac inotrope therapy, immunoglobulin therapy, and numerous other specialty therapies in the acute care and alternate site of care setting, specifically with the hospital’s outpatient infusion center. He serves on various industry boards including ASHP’s Section Advisory Group on Home Infusion, NHIA’s Standards/Accreditation Committee, and MHA’s Home Infusion Advisory Board. Chris has published numerous articles related to home infusion pharmacy in industry trade publications and has authored several posters focused on clinical and operational findings at various national healthcare meetings, including IDSA, NHIA, and ASHP. He has twice received the Alabama Quality Award for his work related to Antimicrobial Management Teams.
Kornetti and Krafft Healthcare Solutions
Cindy Krafft PT, MS, HCS-O brings more than 20 years of home health expertise that ranges from direct patient care to operational / management issues as well as a passion for understanding regulations. Years spent in the direct patient environment solidified that this was the optimal setting for the provision of effective and efficient interdisciplinary care as it focuses on functionality and patient centered care delivery. Recognition that the providing care in the home environment presents both unique opportunites and challenges is clearly evident in both training and consultation activities.
For the past 15 years, Cindy has been a nationally recognized educator in the areas of documentation, regulation, therapy utilization and OASIS. She currently serves on multiple Technical Expert Panels with CMS Contractors working on clinical and payment reforms such as bundled payment care initiatives and alternatives to the current relationship between therapy visits and episodic payment. She was instrumental in reducing the burden placed on the industry due to the timing of functional reassesments by diliently working with both APTA and CMS. Her focus is on providing the knowledge and tools critial to the post acute continuum of care to operationalize external requirements while keeping the driver of care where it needs to be – the needs of each patient being cared for in the home setting.
Cindy has been involved at the senior leadership level for the Home Health Section of the American Physical Therapy Association for more than 10 years and is the immediate Past President and current Federal Affairs Liaison of that organization. She is on the editorial board of Home Healthcare Now and a frequently sought out expert contributor for other home health publications. She has written 3 books – The How-to Guide to Therapy Documentation, An Interdisciplinary Approach to Home Care and the soon to be released Handbook to Home Health Therapy Documentation – and co-authored her fourth, The Post-Acute Care Guide to Maintenance Therapy with her business partner Diana Kornetti PT, MA, HCS-D.
Weatherbee Resources, Inc.
Colleen O’Keefe, RN, CHPN is senior consultant and project specialist for Weatherbee Resources, Inc. Colleen is certified in hospice and palliative care and is also a Hospice and Palliative Nurses Association (HPNA) approved educator. She has served as a hospice RN case manager, supervisor for a continuous home care team, clinical educator, and compliance officer. Colleen’s progressive leadership experience — and clinical, regulatory, and leadership expertise — allows her to deliver uncompromising hospice consulting services. In her role with Weatherbee Resources, Colleen manages multi-faceted clinical record audits for hospice organizations facing payment-related scrutiny, including those needing the services of an Independent Review Organization (IRO). Colleen shares her expert knowledge nationally as a faculty member of Weatherbee’s Hospice Regulatory Boot Camp and Documentation Essentials Workshop.
Founder and CEO
Craig Mandeville, CEO & Founder of Forcura, is a seasoned innovator and entrepreneur. Forcura is a healthcare technology company focused on driving interoperability of data between providers and electronic health records in the post-acute segment. Craig founded the company after witnessing first-hand how much of an impact digital management of medical records and secure communication could have on improving patient care and access in this segment. Craig's vision is to lead the change in this segment towards true interoperability, reducing redundancy of documentation throughout the continuum of patient care. Forcura has spent the last 5 years building tools and technologies for tomorrow while delivering solutions that meet the post-acute providers where they are today. Prior to Forcura, Mandeville was a sales leader for Intuit’s enterprise software division, MRI Software, and co-founder and VP of sales for Waste Reduction Consultants, Inc., acquired by Cass Information Systems. Mandeville graduated with a Bachelor of Science in Communication and Business from The University of Texas at Austin. Over and above his passion for Forcura, Mandeville loves spending time with his family, competing in triathlons and eating as many tacos as he possibly can.
Senior Provider Relations Representative
Dan George has been with the Medicare program since 2004. In 2008, he became part of Palmetto GBA’s Congressional Unit. This unit handled complex inquiries for Part A, Part B and Home Health and Hospice. His experience is extensive in, but not limited to, coverage polices, compliance, billing, enrollment, and systems. In 2007 and 2008, he was a manager for Palmetto GBA’s Beneficiary Call Center. Prior to working with Medicare, Dan worked in skilled nursing facilities for 12 years. He directed Dietary Departments, which included participation in nutritional assessments, care planning, wound rounds, and patient documentation. Since late 2012, he has been a part of Palmetto GBA’s Provider Outreach & Education Department, focusing on Home Health & Hospice.
Institute for Community Alliances
Dandy Myles serves as the System Administrator for the Community Information System in Springfield, Missouri where she has played a crucial part in the implementation of the community's 3-year pilot project. During the initial phase of the project, Dandy's primary focus has been collecting information from participating agencies and configuring universal community assessments, as well as, custom assessments for individual project participants. Dandy earned her B.S. in Management at Evangel University and has more than 10 years of experience serving Springfield's non-profit community in various data-entry and software-related roles. Her professional and personal experiences are not only a great contribution to the agencies participating in the project but to their clients and patients as well.
Director, Behavioral Health
David Jones has a master’s degree in psychology and is a licensed psychological associate in North Carolina. David also completed a business process management program at UNC-Charlotte. David brings significant experience to Mediware from 18 years work experience at a fully functional managed behavioral healthcare organization (MBHO) that has been operating a 1915(b) (c) combination waiver in North Carolina since 2005. At that company, David had experience in all departments and was instrumental in designing and implementing the clinical department for waiver operations as the director of clinical operations. David’s additional work experience includes inpatient psychiatric services, wellness centers, and residential services with intellectually/developmentally disabled individuals.
Senior Policy and Practice Specialist
National Network Against Domestic Violence (NNEDV)
Debbie Fox, Senior Policy and Practice Specialist at the National Network Against Domestic Violence (NNEDV), leads national domestic violence related housing policy and provides technical assistance and training to NNEDV’s coalition membership and as a part of the Domestic Violence Housing and Technical Assistance Consortium. Debbie has over 20 years in the field with a focus on fundraising, organizational development, nonprofit administration, and domestic violence population-specific housing and economic justice programming. Prior joining NNEDV, she shared community leadership in the systems planning and implementation process for the DV system in Portland, Oregon, working with all 13-domestic violence victim service providers to create a confidential coordinated entry process for survivors to access housing, shelter, and eviction prevention and shelter diversion programs.
Rehab Product Manager
Dennis Stevenson has worked at Mediware since 2008 as a product manager responsible for rehabilitation and respiratory software solutions, including the company’s flagship MediLinks platform. In this time, he has helped to spearhead Mediware’s emphasis on CORE—compliance, outcomes, revenue, and efficiency. He is a key contributor to the new MediLinks 2016 Web-based system and has led many innovations in both the company’s inpatient and outpatient rehab solutions. His work can also be seen in Mediware’s mobile preadmission tools for physicians, ongoing development of the groundbreaking PAC-Metrix rehab outcomes system, a data collection tool for CMS’ Developing Outpatient Therapy Payment Alternatives (DOTPA) study for outpatient settings, and innovative IRF-PAI updates within MediLinks.
Chief Operations Officer
Kornetti and Krafft Healthcare Solutions
Dee, a physical therapist for 30 years, is a past administrator and co-owner of a Medicare-certified home health agency. Dee now provides training and education to home health industry providers through a consulting business, Kornetti & Krafft Health Care Solutions, with her business partners Cindy Krafft and Sherry Teague, where she serves as its Chief Operations Officer.
Dee is nationally recognized as a speaker in the areas of home care, standardized tests and measures in the field of physical therapy, therapy training and staff development in the home health arena. Dee is the immediate past Editor of the Quarterly Report, a publication of the American Physical Therapy Association’s (APTA) Home Health Section, as well as member of the Home Health Section’s Practice and Education Committees. She currently serves the Home Health Section as its President. Dee also currently serves as the President of the Association of Homecare Coding and Compliance, and a member of the Association of Home Care Coders Advisory Board and Panel of Experts.
Dee is a published researcher. on the Berg Balance Scale, and has co-authored APTA’s Home Health Section resources related to OASIS, goal writing and defensible documentation for the practicing therapist. Dee has contributed chapter updates to the Handbook of Home Health Care Administration 6th edition, and co-authored a book, The Post-Acute Care Guide to Maintenance Therapy.
Northeast Iowa Area Agency on Aging
Dick Harmon is currently the SAMS Database Administrator for Iowa’s six Area Agencies on Aging. Dick has over 20 years’ experience in Database and Project Management. For the past 10 years prior to coming to the Iowa’s Aging Network, Dick Harmon worked for the Iowa Department on Aging as the SAMS Database Administrator. Prior to the Iowa Department on Aging, Dick Harmon worked for the Iowa Department of Public health and was the project manager for the development and implementation of the Iowa Trauma Care Delivery System that included development of the Iowa Trauma Registry, the Crash Outcome Data Evaluation System linking hospital records to motor vehicle crash records and implementing the data collection software for 120 hospitals and over 300 Emergency Medical Services providers.