Agenda at a Glance

careform 2018 agenda preview

Keynote Speakers

CareForum 2018 will feature three nationally recognized keynote speakers sharing their expertise and thought leadership to help your organization succeed and thrive. Stay tuned for upcoming keynote announcements!
Ann Oliva

Senior Policy Advisor for Corporation for Supportive Housing (CSH)
former Deputy Assistant Secretary for Special Needs at the U.S. Department of Housing and Urban Development

Data with Purpose: Connecting Health and Social Issues to Help Communities Thrive
Health and social issues are deeply interconnected. Human services professionals know that a person’s presenting condition — whether it’s homelessness, addiction, or a health issue — is rarely a singular need with a singular solution. To find solutions that help individuals thrive, we need system-level thinking and planning, as well as innovation at every level of service. This kind of collaboration at scale requires intelligent, actionable data gathered from multiple sources. In this session, we will explore creative, multidisciplinary approaches to problem solving that can improve care across virtually any service setting.


Jake Poore
President and Chief Experience Officer of Integrated Loyalty Systems

Creating Patient Loyalty by Providing Exceptional Patient Experiences
Patients today say they want to be treated as individuals and not just identified by their acuity or clinical ID number. They tell us that exceptional experiences occur when we consistently meet their expectations on what we provide (the clinical care side) while exceeding their expectations on how we provide it (the service side). In the highly competitive health care marketplace, patient experience is a top driver of patient loyalty and marketshare.


Featured Sessions

Home Care
(Home Health, Hospice, Private Duty, HME/DME, Specialty Pharmacy, Infusion)

Community Care
(Homeless Management, State Agencies in LTSS, Behavioral Health)

Rehabilitation & Respiratory